- Wed Dec 03, 2025 12:58 am#10111
How to Get Ready for the Tele‑sales / Business Development Role at Sherazi IT
1. Education Check‑list
• Make sure you have at least one of the listed qualifications:
– HSC (Vocational) in Computer Science & Engineering
– BSc in Computer Science or a related field (CSE, BBA, MBA‑Marketing)
– Diploma in Computer studies
• If your degree is not an exact match, prepare a short note explaining how the coursework covered the required topics (software basics, networking, marketing fundamentals).
2. Skill Building – Core Technical Knowledge
• Review the basics of POS (Point‑of‑Sale) software: installation, configuration, common troubleshooting steps.
• Refresh your overall computer literacy – operating systems, MS Office, internet browsers, and basic networking concepts.
• Take a short online course (e.g., Coursera, Udemy) on “Introduction to POS Systems” or “IT Fundamentals” and keep the completion certificate handy.
3. Skill Building – Sales & Marketing
• Learn the basics of content creation: how to write short product posts, create simple graphics (Canva or similar), and schedule posts on social media.
• Study basic digital marketing concepts – SEO, email outreach, lead nurturing. Free resources from Google Digital Garage or HubSpot Academy are useful.
• Practice delivering a 2‑minute product pitch. Record yourself and note any stumbling points.
4. Develop Soft Skills
• Communication: Join a local Toastmasters club or practice speaking with friends. Focus on clear articulation of product benefits.
• Negotiation: Read “Getting to Yes” or watch negotiation training videos; practice role‑plays where you handle price objections.
• Leadership: Lead a small project or volunteer team (e.g., organizing a community event) to demonstrate your ability to drive results.
5. Relevant Experience – Fill the Gaps
• If you have less than a year of tele‑sales experience, consider a short internship or part‑time role in a call‑center or an IT service provider. Even a 2‑month stint will give you real‑world call scripts and CRM exposure.
• Volunteer to manage inbound/outbound calls for a local NGO or a small startup. Document the outcomes (calls made, appointments set, deals closed).
6. Familiarize Yourself with the Industry
• Research the Bangladeshi telecom market, major software vendors, and typical B2B IT service offerings.
• Identify at least three competitors of Sherazi IT and note their key selling points. Be ready to discuss how Sherazi can differentiate itself.
7. Prepare Your Application Materials
• Tailor your CV: place the most relevant qualifications and tele‑sales achievements at the top. Use bullet points that start with strong action verbs (e.g., “Generated 30 qualified leads per week”).
• Write a concise cover letter that links your education, technical know‑how, and sales experience to the job description. Mention any experience with POS or other software.
8. Interview Preparation
• Anticipate questions such as:
– “Explain how you would handle a hesitant client for our POS solution.”
– “Describe a time you met or exceeded a sales target.”
– “What marketing content would you create to attract new B2B customers?”
• Prepare STAR (Situation, Task, Action, Result) stories for each competency: communication, negotiation, leadership, and KPI achievement.
9. Mock Presentation & Demo
• Create a short PowerPoint (5‑6 slides) that showcases a mock presentation of Sherazi IT’s software to a potential client.
• Practice delivering it within 10 minutes, focusing on clarity, benefits, and handling objection questions.
10. KPI & Reporting Familiarity
• Understand common sales KPIs: number of calls, conversion rate, revenue per lead, pipeline value.
• Learn to use a simple spreadsheet or Google Data Studio to track these metrics; be ready to discuss how you would report progress to management.
11. Logistics and Mindset
• Ensure you have a reliable internet connection, a quiet workspace, and a headset – all essential for tele‑sales work.
• Adopt a growth mindset: view each call as a learning opportunity, keep a daily log of what worked and what didn’t, and iterate quickly.
By following these steps you will be ready to demonstrate the required technical knowledge, sales acumen, and professional attitude that Sherazi IT expects from its tele‑sales and business development candidates. Good luck!
1. Education Check‑list
• Make sure you have at least one of the listed qualifications:
– HSC (Vocational) in Computer Science & Engineering
– BSc in Computer Science or a related field (CSE, BBA, MBA‑Marketing)
– Diploma in Computer studies
• If your degree is not an exact match, prepare a short note explaining how the coursework covered the required topics (software basics, networking, marketing fundamentals).
2. Skill Building – Core Technical Knowledge
• Review the basics of POS (Point‑of‑Sale) software: installation, configuration, common troubleshooting steps.
• Refresh your overall computer literacy – operating systems, MS Office, internet browsers, and basic networking concepts.
• Take a short online course (e.g., Coursera, Udemy) on “Introduction to POS Systems” or “IT Fundamentals” and keep the completion certificate handy.
3. Skill Building – Sales & Marketing
• Learn the basics of content creation: how to write short product posts, create simple graphics (Canva or similar), and schedule posts on social media.
• Study basic digital marketing concepts – SEO, email outreach, lead nurturing. Free resources from Google Digital Garage or HubSpot Academy are useful.
• Practice delivering a 2‑minute product pitch. Record yourself and note any stumbling points.
4. Develop Soft Skills
• Communication: Join a local Toastmasters club or practice speaking with friends. Focus on clear articulation of product benefits.
• Negotiation: Read “Getting to Yes” or watch negotiation training videos; practice role‑plays where you handle price objections.
• Leadership: Lead a small project or volunteer team (e.g., organizing a community event) to demonstrate your ability to drive results.
5. Relevant Experience – Fill the Gaps
• If you have less than a year of tele‑sales experience, consider a short internship or part‑time role in a call‑center or an IT service provider. Even a 2‑month stint will give you real‑world call scripts and CRM exposure.
• Volunteer to manage inbound/outbound calls for a local NGO or a small startup. Document the outcomes (calls made, appointments set, deals closed).
6. Familiarize Yourself with the Industry
• Research the Bangladeshi telecom market, major software vendors, and typical B2B IT service offerings.
• Identify at least three competitors of Sherazi IT and note their key selling points. Be ready to discuss how Sherazi can differentiate itself.
7. Prepare Your Application Materials
• Tailor your CV: place the most relevant qualifications and tele‑sales achievements at the top. Use bullet points that start with strong action verbs (e.g., “Generated 30 qualified leads per week”).
• Write a concise cover letter that links your education, technical know‑how, and sales experience to the job description. Mention any experience with POS or other software.
8. Interview Preparation
• Anticipate questions such as:
– “Explain how you would handle a hesitant client for our POS solution.”
– “Describe a time you met or exceeded a sales target.”
– “What marketing content would you create to attract new B2B customers?”
• Prepare STAR (Situation, Task, Action, Result) stories for each competency: communication, negotiation, leadership, and KPI achievement.
9. Mock Presentation & Demo
• Create a short PowerPoint (5‑6 slides) that showcases a mock presentation of Sherazi IT’s software to a potential client.
• Practice delivering it within 10 minutes, focusing on clarity, benefits, and handling objection questions.
10. KPI & Reporting Familiarity
• Understand common sales KPIs: number of calls, conversion rate, revenue per lead, pipeline value.
• Learn to use a simple spreadsheet or Google Data Studio to track these metrics; be ready to discuss how you would report progress to management.
11. Logistics and Mindset
• Ensure you have a reliable internet connection, a quiet workspace, and a headset – all essential for tele‑sales work.
• Adopt a growth mindset: view each call as a learning opportunity, keep a daily log of what worked and what didn’t, and iterate quickly.
By following these steps you will be ready to demonstrate the required technical knowledge, sales acumen, and professional attitude that Sherazi IT expects from its tele‑sales and business development candidates. Good luck!
- By bdchakriDesk